Strips Chips Ireland
Effective date: 3 April 2026
At Strips Chips Ireland, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, create an account, contact us, request B2B access, place an order, or otherwise interact with us through stripschips.ie.
This Privacy Policy should be read together with our Cookie Policy.
1. Who we are
For the purposes of data protection law, the data controller is:
Strips Chips Ireland
Galway, Ireland
Email: info@stripschips.ie
Website: https://stripschips.ie
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@stripschips.ie.
2. What personal data we collect
We may collect and process the following categories of personal data:
Information you provide directly to us
- your name
- your business name
- your job title
- your billing or delivery address
- your email address
- your phone number
- your VAT number or company registration details, where relevant
- account login details
- any information you include in an enquiry, contact form, registration form or order
Account and order information
- account registration details
- order history
- products ordered
- order status
- payment-related information necessary to process orders, although payment card details are normally processed by our payment service providers rather than stored by us directly
Technical and website usage information
- IP address
- browser type and device information
- pages visited and actions taken on the website
- cookie and tracking data, where applicable and permitted by law
Communications
- emails, messages and other correspondence you send to us
- records of customer service or B2B onboarding communications
Under GDPR, individuals have the right to be informed about the categories of personal data collected and the reasons for processing them.
3. How we collect your personal data
We collect personal data:
- when you visit our website
- when you register for an account
- when you apply for B2B access
- when you contact us by email, phone, WhatsApp or website form
- when you place an order
- when you subscribe to marketing communications, if offered
- through cookies and similar technologies, where applicable and permitted
4. Why we use your personal data and our legal bases
We process your personal data for the following purposes:
To provide access to our website and account area
This includes creating and managing user accounts, authenticating users and giving approved customers access to wholesale pricing and ordering tools.
Legal basis: performance of a contract, or steps taken at your request before entering into a contract.
To review and manage B2B account applications
This includes verifying business details, deciding whether to approve an account and communicating with applicants about access.
Legal basis: legitimate interests in operating and protecting our B2B platform and, where applicable, taking steps at your request before entering into a contract.
To process and manage orders
This includes accepting orders, managing fulfilment, arranging delivery, handling returns or issues, and providing order-related communications.
Legal basis: performance of a contract.
To respond to enquiries and provide customer support
This includes responding to product questions, document requests, onboarding queries and general customer service messages.
Legal basis: legitimate interests in running our business and communicating with prospective and existing customers, or steps taken at your request before entering into a contract.
To send service communications
This includes account emails, order confirmations, approval updates, password resets and other essential non-marketing communications.
Legal basis: performance of a contract and legitimate interests.
To improve our website, services and user experience
This may include analytics, website performance monitoring, fraud prevention, debugging and internal reporting.
Legal basis: legitimate interests, and where cookies or similar technologies are not strictly necessary, consent. In Ireland, consent is generally required for non-essential cookies and tracking technologies.
To comply with legal obligations
This includes tax, accounting, fraud prevention, security, regulatory compliance and responding to lawful requests from authorities.
Legal basis: compliance with a legal obligation.
To send marketing communications, where you have opted in or where otherwise permitted by law
You can opt out of marketing at any time.
Legal basis: consent, or legitimate interests where permitted by law.
5. Who we share your personal data with
We may share your personal data with trusted third parties where necessary to operate our business and website, including:
- website hosting providers
- email and communication providers
- payment service providers
- delivery and logistics partners
- IT support and security providers
- analytics or website tools providers
- professional advisers such as accountants, legal advisers or insurers
- public authorities, regulators or law enforcement where required by law
We do not sell your personal data.
Where third-party service providers process personal data on our behalf, they do so under appropriate contractual protections. Irish GDPR guidance expects organisations to identify recipients or categories of recipients and to have suitable safeguards in place.
6. International transfers
Some of our service providers may store or process personal data outside the European Economic Area.
Where we transfer personal data outside the EEA, we will ensure that appropriate safeguards are in place, such as:
- an adequacy decision by the European Commission
- the European Commission’s Standard Contractual Clauses
- other lawful transfer mechanisms recognised under data protection law
7. How long we keep your personal data
We keep personal data only for as long as necessary for the purposes for which it was collected, including for legal, accounting, tax, dispute resolution and record-keeping reasons.
Typical retention periods may include:
- account data: for as long as your account remains active and for a reasonable period afterwards
- order and transaction data: for as long as required by tax and accounting law
- customer service communications: for as long as reasonably necessary to manage the relationship and any follow-up issues
- marketing data: until you unsubscribe or object, unless we need to keep limited suppression records
- technical and analytics data: in line with our operational needs and cookie settings
Where data is no longer required, we will delete it or anonymise it.
GDPR requires organisations to explain the retention period or the criteria used to determine it.
8. Your rights
Under GDPR, you have the right to:
- access the personal data we hold about you
- ask us to correct inaccurate or incomplete data
- ask us to erase your personal data in certain circumstances
- ask us to restrict processing in certain circumstances
- object to processing based on legitimate interests
- withdraw consent at any time where processing is based on consent
- request data portability in certain circumstances
- lodge a complaint with the Irish Data Protection Commission
If you would like to exercise any of your rights, please contact us at info@stripschips.ie.
The Irish Data Protection Commission explains these rights and how individuals can raise concerns or complaints if they are unhappy with how their data is handled.
9. Right to complain
If you are unhappy with how we use your personal data, we would appreciate the opportunity to address your concerns first.
You also have the right to make a complaint to the Data Protection Commission in Ireland. Information on how to raise a concern or complaint is available from the DPC.
10. Cookies and similar technologies
Our website may use cookies and similar technologies for functionality, security, analytics and user experience.
Strictly necessary cookies may be used without consent where permitted by law. Non-essential cookies, including analytics, advertising or similar tracking technologies, should only be used where you have given valid consent.
For more information, please see our Cookie Policy.
The Irish Data Protection Commission states that consent is normally required for non-essential cookies and similar technologies, and that consent must be clear, informed and affirmative.
11. Security
We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
12. Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before submitting personal data.
13. Children
Our website and services are intended for business customers and are not directed to children. We do not knowingly collect personal data from children.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal obligations or data processing practices.
Any updated version will be posted on this page with a revised effective date.
15. Contact us
If you have any questions about this Privacy Policy or about how we process your personal data, please contact:
Strips Chips Ireland
Galway, Ireland
info@stripschips.ie
https://stripschips.ie